Reputation Management
Hayes Roofing

KENYA MARITIME AUTHORITY CITIZENS SERVICE DELIVERY CHARTER

This office is committed to Timely, Efficient effective Service Delivery (See Downloads Below);

KMA Service Delivery Charter

Incoterms Brochure

KMA English Brochure

KMA Swahili Brochure

Informational Booklet for Seafarers

Maritime Single Window Brochure

A Guide to the Implementation of Land Based Maritime Curriculum

Safety A3 Brochure

Safety Tri-Fold Brochure

SOLAS: Container Weight Verification Requirements

 

COMMITTED TO COURTESY AND EXCELLENCE IN SERVICE DELIVERY

Your opinion matters to us and we will take every opportunity to improve the quality of our service to you. If you are dissatisfied with our service, kindly call, write or email your complaint to the Director General. KMA will then acknowledge your complaints within 2 working days and response substantively within 5 working days.

If you are happy with our standards of services, or you have a suggestion on how we can improve our service to you; or you feel that the service provided to you deserves recognition; we would like to hear from you.

Write to:

  • THE DIRECTOR GENERAL,
  • KENYA MARITIME AUTHORITY,
  • P.O. Box 95076 - 80104, MOMBASA.
  • TEL: +254 41 2318398 / 9, 0724319344, 0733221322
  • Fax: +254 41 2318397
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.; This email address is being protected from spambots. You need JavaScript enabled to view it.; This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.kma.go.ke
  • or Contact
  • PUBLIC COMPLAINTS STANDING COMMITTEE
  • P.O. BOX 20414 - 00200 NAIROBI
  • TEL: +254020 2303000, Mobile: 0710936000, 0735350888
  • Fax: +254 020 230 2666
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.justice.go.ke

Contact Us Now

 home   White House, Moi Avenue, Mombasa 
mail2   P.O. Box 95076 - 80104 Mombasa, Kenya.
 call   Phone: 020 - 2381204 / 020 - 2381203/4 
 email   Email: info@kma.go.ke 

 

Working Days & Hours

We work 5 days a week.

Monday - Friday:     7:45am - 5:00pm  |    Saturday,Sunday & holidays Closed

RMRCC Working Days & Hours

24/7 Hours   7days   365

Publications

Nahodha Issue 10
Nahodhahh
Augusta     
 
12
13
 
 
11
 ed