info@kma.go.ke

+254 - 724 - 319344

Service Charter

COMMITTED TO COURTESY AND EXCELLENCE IN SERVICE DELIVERY

Your opinion matters to us and we will take every opportunity to improve the quality of our service to you. If you are dissatisfied with our service, kindly call, write or email your complaint to the Director General. KMA will then acknowledge your complaints within 2 working days and response substantively within 5 working days.

If you are happy with our standards of services, or you have a suggestion on how we can improve our service to you; or you feel that the service provided to you deserves recognition; we would like to hear from you.

Write to:

  • THE DIRECTOR GENERAL,
  • KENYA MARITIME AUTHORITY,
  • P.O. Box 95076 – 80104, MOMBASA.
  • TEL: +254 41 2318398 / 9, 0724319344, 0733221322
  • Fax: +254 41 2318397
  • E-mail: info@kma.go.ke; complaints@kma.go.ke; pr@kma.go.ke
  • Website: www.kma.go.ke
  • or Contact
  • PUBLIC COMPLAINTS STANDING COMMITTEE
  • P.O. BOX 20414 – 00200 NAIROBI
  • TEL: +254020 2303000, Mobile: 0710936000, 0735350888
  • Fax: +254 020 230 2666
  • Email: ombudsmankenya@gmail.com
  • Website: www.justice.go.ke

Latest News

Visit Our Office

Working Days & Hours: We work 5 days a week.

Monday – Friday: 7:45am – 5:00pm | Saturday,Sunday & holidays Closed

RMRCC Working Days & Hours
24/7 Hours 7days 365

Mobile:   +254 – 724 – 319344
                +254 – 733 – 221322
 Wireless: 020 – 2381204
 Landline: 020 – 2381203/4
 Email:      info@kma.go.ke
 Location: Bahari Towers,
P.O. Box 95076 –   80104              Mombasa, Kenya.

INMARSATFleet 77(IOR) : 00870-764626657/ 00870-764626655
INMARSAT C (IOR) :463400071
INMARSAT C (AOR-E) :463400070

Safaricom : 0721 368 313
Airtel : 0737 719 414
Telkom : 020 – 8007776

MMSI NUMBERS;
Mombasa: – 006341000
Kisumu: – 006341230

CALL SIGN: 5ZM22

Telephone :   020 8005886
Location :   Prosperity Building, 15th Floor.,Next to Central Bank,State house road.
Address:   P.O. Box 9632 – 40141, Kisumu, Kenya

Inquiry/ Complaint/ Commendation

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